Frequently Asked Questions


Q: What is the difference between counselling and psychotherapy?

A: The terms “counselling” and “psychotherapy” are often used interchangeably but there is a slight difference in their meaning. Counselling is often helpful for individuals who are looking to increase insight and to learn effective ways of coping with current life challenges and stressors.

Psychotherapy, however, can be effective in healing emotional wounds that are disrupting one’s ability to lead a balanced and fulfilling life. By repairing emotional wounds that cloud our perception of ourselves, others, and the world, belief systems may adapt so that life challenges can be taken on with courage and clarity. Jenny adapts her practice and approach in order to help clients meet their unique goals.

Q: What are the benefits of counselling and psychotherapy?

A: Benefits make include gaining insight into one’s behavioural patterns, developing a sense of inner peace, discovering one’s unique strengths, healing emotional wounds, strengthening relationships, and enjoying a balanced life. Counselling and psychotherapy may also increase one’s ability to successfully cope with life stressors and manage life challenges.

Q: What are the risks of counselling and psychotherapy?

A: As counselling and psychotherapy may involve discussing all aspects of your life, you may experience difficult emotions and you may notice unexpected reactions during and between sessions. These emotions and reactions can be a natural part of therapy and a process of change. You are encouraged to discuss your concerns and feelings with Jenny and to consider whether these risks are worth the benefits to you. If you choose not to enter into counselling/psychotherapy, you may wish to discuss alternative services with Jenny. However, the likely consequence of non-action could be the continuation of current circumstances.

Q: Is everything I say confidential?

A: Yes, your sessions with Jenny are strictly confidential. Therefore, your personal information will not be shared without your informed, written permission. However, there are a few exceptions to confidentiality due to legal and ethical obligations. These exceptions include the following scenarios:

  1. If there is reason to believe that a child has been or is at risk of being abused or neglected
  2. If there is a serious possibility that you may harm yourself or others
  3. If clinical records are subpoenaed by court order

Please discuss any concerns you have about these limits to confidentiality with Jenny.

Q: How many sessions will I need to attend?

A: This is a difficult question to answer as each individual has unique therapeutic goals and needs.

Some individuals experience a sense of relief after the first session as they get an opportunity to openly discuss their challenges in a non-judgmental, confidential environment. Individuals with specific concerns may meet their goals within 6-12 sessions. For those who are looking to heal emotional wounds, examine complex issues, or change life-long patterns or beliefs, sessions may continue beyond 12 sessions.

Therefore, the length of counselling/psychotherapy depends on your goals, concerns, history, and willingness to participate in the therapeutic process.

Q: What happens if I need to cancel or reschedule a session?

A: Because your appointment is reserved exclusively for you, Jenny kindly asks that you provide 48 hours notice if you must cancel an appointment (except in case of emergency). If this notice is not provided, the full session rate will be charged.

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